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The answers to our most frequently asked questions are just a click away.
We cover the shipping costs for each order. All our products are delivered to your home 100% FREE. No minimum order value is required. Because we send the products directly from the supplier, we have an average delivery time of 7-15 working days.
Yes, we deliver internationally! With us, you can benefit from our worldwide delivery service. We strive to serve our customers in the best possible way, wherever they are.
We cover the shipping costs for each order. All our products are delivered to your home 100% FREE. No minimum order value is required.
Yes, you can track your order! We offer a simple and convenient way to track your package via our ParcelPanel system. Once your order has been shipped, you will receive a tracking number that you can use to track your package.
If you want more information about returning products, we recommend that you read the returns policy.
At Maannoslo we understand that all situations are different and sometimes there may be a need to return a product. We are keen to make our customers happy and would like to help you with a tailor-made solution. To ensure that we can provide you with the best possible service, please contact our customer service. Our customer service team is ready to help you and guide you through the return process.
The costs associated with the return are shipping costs only.
With us, it is unfortunately not possible to exchange a product directly instead of returning it. If you want a different product, please place a new order and return the original product according to our returns policy.
We only allow changes or cancellations if your order has not yet been shipped. To check this and to help you further, we recommend that you contact our customer service as soon as possible. Our customer service team is familiar with the current shipping process and can check your order to see if it is possible to make changes. It is important that you get in touch as soon as possible so that we can process your request before the shipment takes place.
If you have not yet received your order, we understand that this can be frustrating and we would like to help you resolve the issue.
We encourage you to follow the following steps:
1. Check the tracking information: If you have placed the order and received a tracking number, we encourage you to check the tracking information via ParcelPanel.
2. Contact customer service: If the tracking information is unclear, or if you are still unsure about the delivery of your order, please contact customer service as soon as possible. Our dedicated team is here for you and will be happy to help you.
We understand the importance of your order and we only allow changes or cancellations if your order has not yet been dispatched. To check this and to help you further, we recommend that you contact our customer service as soon as possible.
Our customer service team is familiar with the current shipping process and can check your order to see if it is possible to make changes. It is important that you get in touch as soon as possible so that we can process your request before the shipment takes place. will make sure that you are satisfied with your purchase. The most important thing for us is that you are satisfied and we will do everything we can to help you solve any problems with the delivery of your order. Don't hesitate to contact our customer service team, we are ready to help you.
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